30-day postage paid returns

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Refund Policy

We want you to be 100% satisfied with your purchase. If you’re not, we offer a 30-day return policy. You have 30 days from the date of delivery to request a return.

Eligibility for Returns

To qualify, items must:

Be in the same condition as received

Be unworn or unused, with all original tags attached

Be returned in the original packaging

Include a receipt or proof of purchase

How to Start a Return

To request a return, contact us at our support email. If approved, we’ll provide a prepaid shipping label and instructions on how to send your item back.

⚠️ Items sent back without prior approval will not be accepted.

For questions, reach us anytime at our support email.

Damaged or Incorrect Items

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll resolve the issue as quickly as possible.

Non-Returnable Items

We cannot accept returns on:

Perishable goods (e.g., food, flowers, plants)

Custom or personalized products

Personal care items (e.g., beauty products)

Hazardous materials, flammable liquids, or gases

Sale items or gift cards

If you’re unsure whether your item is eligible, please contact us.

Exchanges

The fastest way to get the item you want is to return your original purchase. Once your return is approved, you can place a new order.

Refunds

After we receive and inspect your return, we’ll notify you of approval. If approved, your refund will be issued automatically to your original payment method.

Please note: Depending on your bank or credit card company, it may take some time for the refund to appear in your account.